The Net Awards returns for 2014, but unlike previous years, this time I’d actually appreciate your vote.
The Net Awards returns for 2014, but unlike previous years, this time I’d actually appreciate your vote.
Illustrator Josh Cleland is back on Unfinished Business this week to talk about his work on the new Stuff and Nonsense go, go, go, rillas header, the difficulties of designing our own branding and how we can make visits to our sites more memorable by improving the design of pages we often forget.
One way you can say thanks for the time we take making our podcast every week is to nominate Unfinished Business for Podcast Of The Year at the Net Awards 2014. We’d love, love, love you if you did that.
In this week’s extra length special episode of Unfinished Business, Jon Hicks and I talk exclusively about Doctor Who, so there isn’t a single piece of business advice anywhere in the show — not that there’s usually much.
In particular we talk about the Doctor Who 50th Anniversary episode, so if you haven’t seen that yet — spoilers! Before that we talk about ‘An Adventure In Space And Time,’ the story of the First Doctor William Hartnell and ‘The Night Of The Doctor’ mini episode that set the scene for the 50th Anniversary last week.
This week on Unfinished Business, I’m joined by James Young to talk about his recent, first conference presentations and why confidence in front of people is as important as a designer’s skills with Photoshop. We discuss his knives business and how a side business can improve the work we do on the web and give us more varied content to talk and write about.
On this week’s Unfinished Business, regular co-host Laura Kalbag and I talked candidly about hosting workshops and whether they make commercial sense and how we make money from them. Laura asked me about choosing Stuff and Nonsense for our business name and we talked about how people can make the best, first impression when you write to us. (Sorry for Laura’s audio quality. We’ll try to do better next time.)
This week on Unfinished Business, I’m joined by CSS hero Harry Roberts to talk about being typecast (literally,) going Keynote commando and Harry’s first week on the dole. We talk about how people can improve the way they think about sending and dealing with email and why we’re both obsessed with the backends of vans.
This week, I’m joined by fabulous designer Veerle Pieters to talk about whether cycling or eating toasties is the best exercise, when working on retainer for long-term projects makes sense and the right questions to ask in our customer enquiry questionnaires.
Special guest Dan Cederholm joins me on Unfinished Business this week to talk about making money by making things, how making great schwag makes a great impression and what happened to Foamee. We discuss why on Dribbble it’s important for business to not get in the way of a great service and with Dan’s new book coming up, we talk about the process of writing and whether second editions are worth it.
On this week’s show, Designer, icon artist, author and possibly Doctor Who’s next companion Jon Hicks joins yours truly to discuss differences in the ways that Jon approaches different types of clients, how publishing his day rate and availability on his web site has improved the ‘quality’ of his enquiries and who ultimately owns the work that we do. As you might expect we couldn’t spend an hour together without talking about Doctor Who. Quite a lot.
In the latest episode of your favourite soap ‘apera,’ Anna and I go off on a tangent (no really) about the winner of out ‘Daft Proposal Of The Week Award.’ We talk about how to respond to proposals and whether it’s ever appropriate to not respond at all.
Back from my holidays, all tanned and gorgeous (obviously,) I rejoined Anna to talk about Laura Kalbag’s ‘Good Designers, Good Clients’ article on A List Apart. We discuss how I was inspired by Seth Godin to start speaking again and the best bits from the last three episodes including our ‘double our day rate Fridays,’ Sarah’s approach to handling low budget enquiries and the problem of doing work under NDA and having little to show for it in your portfolio.
My friend Sarah Parmenter co-hosted this week’s show with Anna while I was driving back from holiday. This week’s topics are money related — Sarah and Anna talk about fair pricing, taking payment before site launch and educating clients with unreasonably low budgets. Anna also asks Sarah about her new venture and what drove her to start a completely different business. They discuss the importance of honesty and how working on side projects can help with motivation.
I cannot pass up this opportunity to link to this week’s fabulous Happy Monday interview with Seth Godin.
I’m generally bored of interview shows, that’s why we have guest co-hosts instead of guests and this week on Unfinished Business, my CSS hero Harry Roberts steps in while I’m on holiday. Anna asks him about his sudden decision to leave his full-time job, the events that led up to it, and what he plans to do next. Harry shares his advice for people struggling to balance work and personal projects. They also have a sneaky chat about object oriented CSS at the end even though it’s not really business related but something had to replace the usual ten minutes of banter about soap and apes.
In the final chapter of the contract episode trilogy, Anna asks me about writing a contract for working with agencies, we discuss which browsers and devices we should mention, termination fees, and who owns the content at the end of the project.
It’s episode 29 of Unfinished Business and part two in a series about contracts and the Contract Killer. Anna and I talk about how a good contract sets the tone and lays the foundations for a mutually good business relationship. We get down to the nitty gritty of the first few Contract Killer clauses including specifying deliverables, price and payment terms.
Oh. And I mentioned ze Chermans but I think I got avay viz it.
Finally, yes finally, Anna and I get around to the first of two, maybe three, episodes about contacts. We talk about the ‘Contract Killer,’ why we think it’s important to always use a contract and why some people think otherwise. We discuss the essential elements that should go into every contract and why, on top of any legal benefits, how a good contract says a lot about how you do business and why writing yours should be a creative challenge you should relish.
(Don’t miss the gag wheel and ice-cream banter after the show. It’s a scorcher.)
Contracts seem to be the topic of this month and I, for one, couldn’t be happier about that. Anna and I are covering contracts in detail over the next two or three episodes of Unfinished Business, starting with episode 28 out on Monday. Not only will we be talking about ‘Contract Killer,’ we’ll be explaining why writing your contract should be a creative activity and how that says a lot about how you do business.
I know it likely won’t ever happen, but if you get fed up of hearing our voices, Contract Killer also got plenty of mentions on
that other podcast this week too in an excellent episode about contracts.
In this week’s episode, Anna and I discuss Motorhead and motorcycles and how I’m too much of a ‘wendy’ to lift one. Really. We talk about how Stuff and Nonsense’s pattern of weekly working sometimes doesn’t work and how to deal with competing client demands when you have limited time available.
In this week’s episode, lycra wearing, tightrope walker* Anna Debenham and I ask “who would win in a fight? Boba Fett or Batman?” “If the world was ending tomorrow, which endangered species would you eat?” and other important business questions. More importantly we talk about reviews and how they can help improve your business.
* We lied about the lycra.
In this, the 25th anniversary episode of Unfinished Business, Anna and I talk about working in a supermarket (a while ago, obviously) and how my professional level skiving almost lead me to a career in supermarket management. We talk about selling an experience as well as selling design or code and how creative services are as much about putting on a show as they are about doing work.
In this week’s episode of Unfinished Business, Anna and I talk about me being robbed of my iPhone in Geneva and the implications, both personal and business of what happened. We talk about the importance of ensuring that insurance is up-to-date (spoiler: mine wasn’t) and how to secure your iOS devices and Mac in case of theft.
If you’re an ‘everyday’ web designer or developer — instead of one who’s perhaps made of plastic or maybe carved out of soap — we think you’ll love this week’s episode of Unfinished Business.
Anna and I talk about being nominated for awards and being made into action figures and how that’s made us feel. We discuss whether it’s acceptable to make you or your company look bigger than you really are and whether sites such as Agencies Rated can really help freelancers.
In this week’s episode of Unfinished Business, award winning Anna Debenham and I talk about our worst business mistakes and disasters, what went wrong on the worst client projects and what we learned from them. I also wants to know why Albanians steal my soap, plus there are confessions galore about shampoo and Taylor Swift.
In this week’s episode, Anna and I talk about secrecy, about what we can say about the business we do and what we can’t. We talk about non-disclosure agreements and why it’s important for everyone to sign one, plus why I wrote and published my plain speaking Three Wise Monkeys NDA. I gets all emotional about Alex’s twenty-first birthday and can’t quite believe that Anna’s never heard of Blackpool illuminations.
While Anna’s away in Amsterdam, I talk with designer Laura Kalbag about Star Trek Into Darkness, how we name our wifi networks and whether location really affects our businesses. We discuss about how to find good sub-contractors and the differences between working for clients direct or via third-parties.
In this week’s episode of the nation’s favourite creative business podcast, I tell bad Dad jokes and Anna doesn’t laugh. We answer listeners’ questions about charging expenses and project assets to clients and when it’s appropriate to charge for ‘learning’ time. We talk about making the transition from a steady job to running a new business and why it’s important never to burn bridges, and how to compete with bargain basement website designers.
On this week’s Unfinished Business, I mentioned how I ask our clients to name our projects’ shared Dropbox folder so that we don’t end up with dozens of folders called ‘redesign’ or ‘stuff-and-nonsense.’ It turns out I needn’t worry as Dropbox lets you move or rename any folder without breaking sharing.
You can rename or move your shared folders just like you would any other folder on your hard drive or via the website. Even if you rename it, the folder will still remain shared. However, changing the name of the shared folder or its location will not change its name or location in the Dropbox of other members.
I did not know that. Thanks to listener Steven for writing to let me know.
This week on Unfinished Business, Anna and I talk about biscuits and business software. Anna explains how she uses FreeAgent to keep track of her finances and berates me for not trying it. We talk about back-up software and how Stuff and Nonsense use Dropbox to collaborate with clients during projects. I run through my favourite design tools including Gridset and Typecast and no discussion about software would be complete without bemoaning how Adobe are abandoning Fireworks.
In this week’s sillier than normal episode of Unfinished Business Anna and I exchange notes on our workplaces and the tools we use, from hardware to software. I get distracted by Mutton Bustin’ (but honestly, who wouldn’t?)
This week on Unfinished Business, Anna and I talk about my trip Tokyo and Hiroshima. I explain why I think everyone should visit Hiroshima at least once and Anna opens her presents with loud rustling. We answer listener questions about weekly working, pricing and invoicing and then discuss whether it&8217;s a good idea to work while on holiday.
Two shows in one week. Aren’t you the lucky one? While I’m in Japan for two weeks, Anna’s joined by Ashley Baxter, who took over her father’s insurance business at eighteen. They talk about starting young, learning new skills, determination, vision and overcoming fear.
While Anna is en vacance en France, in this week’s episode of Unfinished Business I’m joined by guest co-host, designer Laura Kalbag to talk about mentoring students and how to give them, and other newcomers, valuable commercial project experience. Laura also talks about how best to ask for, and deal with, client feedback while I remember Mickey, the world’s cleverest chimpanzee.
Following my visit to the University of Ulster in Belfast, in this week’s; Unfinished Business, Anna and I talk about how hard it is to keep up with new technologies and techniques and how to decide what aspects of web design and development to learn next.
In this week’s episode of Unfinished Business, Anna and I talk about Anna’s new limited company, why she needed to set up a company and how she went about doing it. Andy moans about not understanding GitHub (again) and why developer tools often make him feel stupid. After hours, they talk about an episode of Anna’s favourite cartoon, Adventure Time.
(I’d like to apologise for the scratchy audio in this week’s episode. It was entirely my fault. It’s a still a great show this week and I hope the audio quality does’t spoil it too much.)
In this week’s episode of Unfinished Business, Anna and I talk about the benefits Stuff and Nonsense gained when we ditched daily rates and fixed project pricing and switched to estimating, working and billing in weekly patterns. I explain how agile methods can benefit designers and clients, even though I don’t really know the difference between agile and scrum. After hours, we talk about our movie of the week, Tarantino’s Kill Bill Vol 2.
This episode is sponsored by Typecast; quickly style type in the browser and check for readability, rendering and beauty as you work.
In this week’s episode of Unfinished Business, Anna and I discuss our experiences of working from home (or living at work), and some of the techniques that help us block out distractions. We also debate the most important issue of how to make the perfect cup of tea (and knock the top of an egg.) After hours, we talk about Kill Bill Volume 1.
This episode is sponsored by Typecast; quickly style type in the browser and check for readability, rendering and beauty as you work and Beyond Tellerrand a conference and workshop event for the web community. Beyond Tellerrand is happening May 27th to the 29th in Düsseldorf in Germany. Use the offer code unfinished1 for 10% off the standard price.
(That’s “horse meat free” not “free horse meat”.) In this week’s episode of Unfinished Business, Anna and I follow up last week’s episode with listener questions about the professional (and unprofessional) ways to handle business disputes. We also discuss how best to say goodbye to a client and cue up a few movies to watch and talk about ‘after hours’ in the coming weeks.
In this week’s episode of Unfinished Business, Anna and special guest co-host Rachel Andrew — web developer and Director of edgeofmyseat.com — the company that makes Perch CMS. They answer listener questions about working with clients, customers, insurance, work/life balance and subcontracting.
I want to say a huge thank-you to Rachel for stepping in, how much I enjoyed this week’s episode as a listener and to the fabulous Anna who just gets better and better each week.
In this week’s episode of Unfinished Business, Anna and I talk about our experiences when we’ve lost out on business and not got a dream job, doing a bad pitch (I have done plenty of those), learning from those mistakes and how not to take it personally when a client moves on.
In this week’s episode of Unfinished Business, Anna and I talk about deposits and down-payments, getting paid regularly and what you can do if the unthinkable happens and you have to fight for your money.
In this new episode of Unfinished Business, the often taboo subject of how to decide what to charge for what you do. Getting the balance between too cheap and too pricey can be tricky, so Andy and Anna share their experiences — including Andy’s infamous ‘double your rate Fridays’ — and how to handle uncomfortable conversations about money.
I know how hard it can be, waiting a whole week for a new episode of Unfinished Business. To make things easier, here are two more creative business related podcasts for you to try.
Late last year, Anna Debenham and I were talking on the phone. It was one of those easy conversations where we talked about the good and bad of the work we were doing and how to solve a business problem we both had. Before we knew it, an hour had gone by and one of us (I don’t remember who) said, half jokingly, “we should do a podcast about the business side of working on the web.” So we did.
In Monkey Business, the first episode of our new show Unfinished Business, Anna Debenham and I talk about why a show about business is important and why one needn’t be boring. We chat about last week’s CES and if and when designers and developers might need to buy new devices. And of course, I talk about Planet Of The Apes while Anna nods politely.