◎ See no evil, hear no evil, speak no evil. The Three Wise Monkeys NDA

Even within a business culture of openness and transparency, some things are meant to be kept secret. NDAs, non-disclosure agreements, are meant to help with this, but most NDAs are the opposite of open and transparent because they’re written in the same jargon-laden legalese that I avoided in Contract Killer. So I’ve written ‘Three Wise Monkeys’, a plain speaking, easy to read, open source NDA.

🔗 Mike Monteiro on What Clients Don’t Know

Here’s Luke Wroblewski with notes from Mike Monteiro’s talk this week at the final An Event Apart of the year, in San Francisco. There’s so much wisdom here, so much to like. In particular:

Your process is a mystery. Show people what it’s like to work with you on a day to day basis. Let them the sequence of events, when you’ll connect and how often. If you don’t control the process for the start, clients will start telling you how it should go. They’ll fill in voids when they see them.

(And if you haven’t already bought Mike’s book, you really should.)

◎ Getting paid by regular clients

I’m glad that people like my financial buffer business post the other day. I don’t think people write enough about the business side of what we do and from what I hear, not enough about it gets taught at universities either. I’m not a very good businessman, truth be told, but I have learned a few things over the years, so I thought I’d start sharing them.

◎ The importance of building a financial buffer

A friend of mine works as an in-house designer. He emailed me the other day with a question that’s come up a few times recently. It’s a question I’m asked by people at various stages of their careers, from students to those, like my friend, who’ve worked for somebody else for a long time. The question? “What financial advice do I have for anyone who’s planning to go self-employed?” Rather than write that advice in an email, I thought it might be more useful if I wrote it as a short post.

◎ Pay up

My contribution to The Pastry Box Project this month:

There’s no reason why anyone should have to wait more than 24 hours for the money you owe them, especially people you work with.

So the next time you receive an invoice from a contractor or supplier, pay it right away. Don’t wait a month, a week, a day or even an hour longer than you have to. Better still, find out how to pay them before they start any work. That way you can pay them immediately when you receive their invoice.

They’ll feel good and so will you.

(This post was inspired by the experience of someone I know.)

◎ BOOM, TISH, BOOM BOOM TISH

This morning I picked up the phone to (just) Holly, a chirpy sounding lady who asked if we played music ‘within our business.’ If we did, we’d need a license. I told her we didn’t (yeah, shoot first and ask questions later) and she said we’d be removed from their list (whatever that is.)